They say a picture is worth a thousand words. We have hundreds of pictures of a house project that went south, so I guess you can say that a million words can be used to describe the nightmare we’ve been living over the past two and half years.
In October of 2014, we entered into a contract with 11 Development, LLC, a real estate development company based in Newton, Massachusetts that was founded by its President, Scott Shuster. You would think by now, we’d be done, but we’re not. We’ve been lied to more times than we can count and Shuster continually refuses to acknowledge or take responsibility for the egregious mistakes that have cost our family considerable stress and money to fix. Included in these mistakes are the discovery of a lack of a footing and a host of other problems too numerous to name.
Throughout the building process, we pointed out numerous construction problems and asked, no begged, Shuster to allow us to bring in contractors of our choosing to rectify these problems. Time and time again he refused. So here we sit. Shuster is hiding behind what he calls a warranty, which basically means he wants the right to fix the things his team has tried to fix multiple times. We’ve asked him nicely to release the escrow funds so we can finish the work properly. Again, he’s refused.
We’ve recently discovered that we are not the only customers to be living out this nightmare with him. He settled a previous case, which came with a non-disclosure clause, and another real estate lawsuit is brewing elsewhere. A homeowner, living in a project that was built the same time as ours with the same contractor, experienced similar problems.
Here’s the thing. It’s easy to let someone like Shuster bully you, as he’s exceptional at wearing people down. But here’s the advice I tell my clients, that I’m now taking myself. The only way people can take advantage of you is if you let them. Shuster can use all the scare tactics in the world. However, we know the truth. And as you know, pictures do not lie. Feel free to contact me if I can be of any help to you. I’ll keep you posted, as the drama continues.