Roberta Chinsky Matuson
Creating Exceptional Workplaces and Extraordinary Results
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Qualities of An Effective Manager

Here is my list of the five must have qualities of an effective manager, which I shared yesterday with the employees of Gen Re (a Berkshire Hathaway company). I put this list (and my book) together, as a result of working for some pretty ineffective managers.

1. Strong communicator-Communicate with your people so they always know where they stand.
2. Be trust-worthy-Demonstrate to your people that you always have their best interest in mind.
3. Be humble-Shine the light on others so they get the credit they are due.
4. Compassion-Give people the flexibility they need to handle personal issues that will arise.
5. Sense of humor-Don’t be so serious. Allow people to have fun at work.

What would you add to this list?

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