Roberta Chinsky Matuson
Creating Exceptional Workplaces and Extraordinary Results
Roberta Matuson's Blog

Qualities of An Effective Manager

Here is my list of the five must have qualities of an effective manager, which I shared yesterday with the employees of Gen Re (a Berkshire Hathaway company). I put this list (and my book) together, as a result of working for some pretty ineffective managers.

1. Strong communicator-Communicate with your people so they always know where they stand.
2. Be trust-worthy-Demonstrate to your people that you always have their best interest in mind.
3. Be humble-Shine the light on others so they get the credit they are due.
4. Compassion-Give people the flexibility they need to handle personal issues that will arise.
5. Sense of humor-Don’t be so serious. Allow people to have fun at work.

What would you add to this list?

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  1. Posted May 25, 2011 at 9:08 pm | Permalink


    1. Knowledge
    2. Leadership
    3. Communication (including Listening)
    4. Delegation
    5. Teamwork
    6. Time Management
    7. Initiative and Drive
    8. Motivation
    9. Business Vision
    10. Negotiation Skills
    11. Planning and Organisation

    12. Decision Making / Problem Solving
    13. Creative
    14. Responsible
    15. Assertive
    16. Reliable
    17. Proactive
    18. Integrity
    19. Hands on Approach
    20. Developing People
    21. Positive / Optimistic Thinking

    Sally | Fast Track Manager Productivity

  2. brij
    Posted May 26, 2011 at 8:11 am | Permalink

    Be yourself
    Do not follow the crowds
    Do not try to win all the times
    Treat others on equal basis

  3. Posted July 13, 2011 at 7:13 am | Permalink

    Really great over view…but I would like to focus on the niche of the Managers as in HR manager. I had been through the blog post and had gone through the wonderful article which can change the perspective of all the managers!
    link to

  4. Jerald
    Posted February 28, 2012 at 9:34 am | Permalink

    I like,

  5. Posted April 22, 2012 at 5:44 pm | Permalink

    Wonderful list! You have just described my dream manager. If I would add one more trait, it would be consistency. Managers should be firm with their decisions and policies. This way, they earn trust from their subordinates. – Degree Feedback

  6. akara raphael
    Posted June 6, 2012 at 12:08 pm | Permalink

    these are actually qualities of a good manager!

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