Roberta Chinsky Matuson
Creating Exceptional Workplaces and Extraordinary Results
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Monthly Archives: July 2012

Roberta’s Favorite Quote of the Day

Angry wife to husband: “When I want your opinion, I will give it to you.” Courtesy of the movie,  The Best Exotic Marigold Hotel I wonder how many leaders treat their people like this. Comments?

Posted in General Observations

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The Real Reason Why Small Business Owner Can’t Find Skilled Workers

I was enraged when I read today’s WSJ article on Help Wanted: Small Firms Seek Skilled Workers But Can’t Find Any. This kind of nonsense just fuels the fires and gives small business owners yet another excuse for their inability to pull in talent. Here is what I wrote in response to this piece: I’m […]

Posted in Talent Acquisition and Retention

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Are Your People Willing to Walk on Hot Coals for You?

Are your people willing to walk on hot coals for you? If so, you should fire them (pun intended). Nearly two dozen people were treated for burns on their feet after walking on hot coals during a motivational seminar conducted by self-help expert Tony Robbins in San Jose, California, local media reported. And to make […]

Posted in Employee Engagement, Hiring and Recruitment

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What if You are Great and No One Knows About it?

I’m working with a number of clients on helping them improve their ability to attract top talent. As part of our engagement, we are working on communicating the culture to potential job seekers and are using the web to do so. This approach is affordable and works for companies of any size. It’s no secret […]

Posted in Hiring and Recruitment

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Trash Talk

I don’t know about you, but I like to feel good about the people I do business with. I like to know that when I hire them, they’ll show up and do the job and that if I have a problem, they will look for a solution that makes me feel good about giving them […]

Posted in Customer satisfaction

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Are Your People Speaking the Same Language As Your Customers?

A funny thing happened to our family while we were in Turkey. After eating Turkish food for a solid two weeks, my kids were thrilled to see Grilled Cheese on the menu. Imagine their surprise (and disappointment) when a piece of grilled cheese arrived at our table. That’s right. A piece of white cheese with […]

Posted in Communication, Customer satisfaction, Hiring and Recruitment

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Moving Out of Your Comfort Zone

I just returned from an incredible trip to Turkey, where my husband arranged for our family to take a hot air balloon ride over Cappadocia. My twelve year old daughter threatened to stay on the ground and in all honesty, I wouldn’t have minded if she did, as that would have gotten me out of […]

Posted in General Observations, Human Touch

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