Roberta Chinsky Matuson
Creating Exceptional Workplaces and Extraordinary Results
Roberta Matuson's Blog

Monthly Archives: July 2013

Why Perfection is Overrated

Eventually it was bound to happen. I experienced an evening at my favorite restaurant Barcelona, in Brookline, MA, which wasn’t perfect. I’ve been to this place a number of times and have always walked away completely impressed with the food and quite satisfied with the service. However, this was not the case on my last […]

Posted in Creating Exceptional Work Places, Customer satisfaction, Management, Profitability

Leave a comment

How to Find The Right Recruiting Partner For Your Firm

In the world of business, most third-party recruiters, who are also known as headhunters, are considered to be a necessary evil. You give them a job description, they come back with a pile of candidates and you make a hire. You then cut them a check for services rendered. Transactions like these take place every […]

Posted in Creating Exceptional Work Places


How to Team Up with Your Boss and Score A Home Run

Imagine for a moment that you are a boss who has an exceptional salesperson on his hands, who isn’t exactly the easiest person to manage. Now imagine this “spicy” salesperson orders you a copy of a book she is reading and suggests you begin with the chapter on Dealing With Difficult Employees, while she vows […]

Posted in Managing Up, Sales, Suddenly In Charge

Leave a comment