Roberta Chinsky Matuson
Creating Exceptional Workplaces and Extraordinary Results
Roberta Matuson's Blog

Monthly Archives: July 2014

A Tale of Two Hotels

I’m hosting an event in September and really wanted to give my business to the hotel where I hosted my last meeting. However, their policies and rigidness prevented me from doing so. On the other side of that coin is the hotel where I will be now hosting my event. The two experiences couldn’t be […]

Posted in Customer satisfaction, Word-of-Mouth

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Coaching for Success

I do a lot of coaching for organizations looking to boost the effectiveness of their leaders. Some companies see more success than others. Here’s why. My most successful clients understand that coaching is a two-way relationship. They have to give in order to get. By that I mean, they have to give their people the […]

Posted in Coaching

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