Roberta Chinsky Matuson
Creating Exceptional Workplaces and Extraordinary Results
Roberta Matuson's Blog

Monthly Archives: January 2016

Five Critical Factors for A Flourishing Retail Business

customer experience, talent maximization, revenue growth, profitability, employee engagement

Posted in Customer satisfaction, Employee Engagement, Leadership, Management, Profitability

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Three Ways You Can Immediately Improve Workplace Productivity

employee productivity, profits, revenue growth, leadership

Posted in Leadership, Productivity, Profitability

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Pick Up The Phone!

customer service, talent, talent shortage, hiring, management

Posted in Customer satisfaction, Hiring and Recruitment, Management

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Toxic Employees: Are They Leaving a Bad Taste in the Mouths of Your Customers?

customer service, customer retention, toxic employees, workplace conflict, leadership

Posted in Customer satisfaction, Management, Performance Management, Talent Maximization

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New Year, New Book!

Magnetic Leader, Executive Coaching, Employee Engagement, Leadership, Management

Posted in Books, Coaching, Leadership, Talent Acquisition and Retention, Talent Maximization

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