Roberta Chinsky Matuson
Creating Exceptional Workplaces and Extraordinary Results
Roberta Matuson's Blog

Monthly Archives: March 2016

HubSpot: Truth or Fiction

employee brand, HubSpot, Brian Hannigan, Dan Lyons, employee engagement

Posted in Books, Leadership, Management, Talent Acquisition and Retention

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Front Line Talent Matters

Lots of companies don’t pay enough attention to the people they are hiring to interact with their customers. Thankfully Pret a Manger does. Last week I made a quick stop at their downtown location to grab a cup of coffee. I quickly ran off to use the restroom, while the barista was making my coffee. Imagine […]

Posted in Customer satisfaction, Employee Engagement, Talent Acquisition and Retention, Talent Maximization

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If Not Now, When?

executive coaching, employee engagement, growth

Posted in Coaching, Leadership

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