Roberta Chinsky Matuson
Creating Exceptional Workplaces and Extraordinary Results
Roberta Matuson's Blog

Category Archives: Musings

Stop Looking For Deals and Instead Look For Expertise

In the past week, I’ve been asked to present two sessions at one conference for free, do a breakout session on the west coast for half of my normal fee and fly to the Midwest to do a two day training program for next to nothing. Honestly people, I’d love to work for free, if […]


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Business Lessons Learned From the Shores of Cape Cod

I feel so fortunate to be able to spend my summers on Cape Cod. It’s truly a magical place filled with gifts from Mother Nature, including business lessons. Here are some of my takeaways after spending a misty morning clamming. The early bird gets the clams. As I walked out into the flats with my […]

Also posted in General Observations

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Leadership Lessons Learned From Motherhood

Today is Mother’s Day so I thought it was appropriate to share some leadership lessons that I’ve learned as a result of being a mother. Equal isn’t fair. I have two children, which means there are a lot of competing demands. I learned early on that there is no way on this earth that you […]

Also posted in Leadership, Talent Maximization

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Make Time To Stop And Smell The Cherry Blossoms

Many of us are running around like chickens with our heads cut off. So much so, that we miss out on the best that life has to offer. I’ve traveled around the world (more than once), yet I had never seen the world famous Cherry Blossoms in Washington, DC. As luck would have it, my […]

Also posted in Worklife Balance

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Matuson’s 15 Workplace Predictions For 2015

Employee auctions will replace online recruiting. The highest bidder with the coolest office will win. Workplace violence will rise, as frustrated workers take matters into their own hands. Employees will flock to see Bad Bosses 2, while bad bosses watch reruns of Working Girl. Employees who’ve been sitting in the departure lounge will charter a […]

Also posted in General Observations, Hiring and Recruitment, Talent Acquisition and Retention, Talent Maximization, Thought Leadership

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Return to Sender: A Letter to Netflix’s Reed Hastings

Dear Reed, It was so nice to finally hear from you this morning, as I would have expected you would have written right after you increased my bill by nearly 60 percent. I guess you were busy figuring out ways you were going to spend your newfound wealth. That being said, I read your letter […]

Also posted in Leadership
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Why Acting French Could Be the Best Thing to Happen to Your Business

I recently returned from a trip to France where I got to experience first-hand how the French do business. Here are a few of my observations. Every customer is greeted before any business is done. In fact, if you don’t say, “Bonjour,” the clerk will wait for you to do so prior to fulfilling your […]

Also posted in Creating Exceptional Work Places, Customer satisfaction
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The Quest for Immediate Results

I started a new weight loss program today and after I finished my first shake, I e-mailed my colleague and asked him if I looked 10 pounds thinner yet. He dared not to answer. What’s with us Americans and our need for immediate results? I see the same thing with American businesses. Companies say they […]

Also posted in General Observations, Leadership, Learning and Development, Management, Thought Leadership
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Momentum…How to Get Moving Again

Everyone around me is expressing how wonderful it feels to hang around the house this holiday season. No where in particular to go. Those that are working are thrilled to find out that business has basically come to a standstill for most. So how do you get things moving again after the holidays are over? […]


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Are You Chasing Your Tail?

A member of my family, who shall remain nameless, lost his cell phone the other day in our cottage. We did what most people would naturally do. We called his number and then went from room to room trying to follow his ringtone. Heck, we even turned the Disney Channel off so all hands could […]


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