Roberta Chinsky Matuson
Creating Exceptional Workplaces and Extraordinary Results
Roberta Matuson's Blog

Category Archives: Profitability

You’re Kidding, Right? 50% of New Hires Fail

hiring strategy, recruitment, employee retention, employee productivity, executive hire, talent maximization, employee turnover

Also posted in Employee Turnover, Hiring and Recruitment, Performance Management, Talent Acquisition and Retention, Talent Maximization
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The Simple Success Secrets Of b.good You Can Replicate

Explosive Business Growth, Maximization of Talent, b.good, Attracting Talent, Employee Retention

Also posted in Business Growth, Creating Exceptional Work Places, Customer satisfaction, Employee Engagement, Hiring and Recruitment, Leadership

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Five Critical Factors for A Flourishing Retail Business

customer experience, talent maximization, revenue growth, profitability, employee engagement

Also posted in Customer satisfaction, Employee Engagement, Leadership, Management

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Three Ways You Can Immediately Improve Workplace Productivity

employee productivity, profits, revenue growth, leadership

Also posted in Leadership, Productivity

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5 Tips for a Productive and Profitable Year

profitability, productivity, talent maximization, leadership

Also posted in Productivity

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The Blame Game Hurts Employee Retention

employee turnover, hiring, maximizing talent, cost of turnover, selecting for success, talent maximization.

Also posted in Employee Terminations, Employee Turnover, Hiring and Recruitment, Management, Productivity, Retention, Talent Acquisition and Retention, Talent Maximization

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Offering Value

I took a client out to lunch the other day at a local restaurant and was surprised to find out that there is a price tag on every head (or shall I say tail) of shrimp. We both ordered the Caesar salad and for a small up charge, my client was able to add chicken. […]

Also posted in General Observations

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Why Perfection is Overrated

Eventually it was bound to happen. I experienced an evening at my favorite restaurant Barcelona, in Brookline, MA, which wasn’t perfect. I’ve been to this place a number of times and have always walked away completely impressed with the food and quite satisfied with the service. However, this was not the case on my last […]

Also posted in Creating Exceptional Work Places, Customer satisfaction, Management

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Are You Making it Impossible for Customers to Buy From You?

customer satisfaction, customer experience, profits

Also posted in Customer satisfaction

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Cleaning House

I just spent the day dumping files that are no longer relevant to my life. You see about a year ago, I decided to move my business in a new direction. It’s taking a while to transition, but I’m just about there. I’m letting go of what’s no longer serving me well. That includes files […]

Also posted in Productivity

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