Roberta Chinsky Matuson
Creating Exceptional Workplaces and Extraordinary Results
Roberta Matuson's Blog

Category Archives: Trust

Trust

I’m on my way home after speaking at a national conference where I was asked by a participant to sign his conference planner. At first I was flattered, thinking he knew that I was a published author. My excitement quickly turned to dismay when he told me that he needed to obtain signatures to prove […]

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Say What You Mean…Do What You Say

Okay…it's 6:00 AM and I'm still waiting for a Comcast supervisor to call me back. Did I mention I was told he would call within 30 minutes over 8 hours ago? Why tell someone you are going to do something if you have no intention of doing so? I would have much preferred it if […]


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