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Roberta Matuson
Identify the best talent in the world.
  • Identify
  • Acquire
  • Nurture
  • Retain

Roberta's Recent Publications

The Magnetic Leader

Employees don’t work for companies; they work for people. The more irresistible you are as a leader, the more pull you have for employees to want to stay and for your customers to remain loyal. Read Excerpt

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Roberta's Recent Publications

Talent Magnetism

Your company is only as good as the talent you keep. Learn the new rules for attracting top talent and getting them to stick around. Excerpt

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Roberta's Recent Publications

Suddenly in Charge

Honored by the Washington Post as a Top 5 Business Book for Leaders.

Learn how to manage up, down, and succeed all around... Excerpt

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Roberta's Recent Publications

Suddenly in Charge

Learn how to save your company millions by improving the quality of your hires, while improving productivity. Slash costly employee turnover.

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Resources

Are Your Employees Really at Work?

To some, this may seem like a silly question. Of course my employees are working. They are here! However, many of you know exactly what I'm talking about--employees who show up most days for work, but are not really at work. They have mentally checked out of your organization, and chances are you don't even know it.

How many of these types of people do you have residing in your organization?

The Drifters

These are the people who drift in and out of work quietly. It may be lunchtime before you even realize that these employees haven't shown up, nor have they called in sick. That's because these people have made themselves invisible, and you've been so busy that you've failed to notice.

Minimalists

The term "minimalist" refers to anything that is spare or stripped to its essentials. In the art world, minimalism is in a class by itself. People often grow to appreciate this unique type of work. However, this is usually not the case in the world of work.

Minimalists are all too common. These are the people in organizations who are doing as little as it takes to get by. There is not much to say about these employees, except they usually take up a lot of space. Hopefully at some point, someone in your organization recognizes that the "less is more" theory at work isn't quite adding up and does something about it.

Work Horses

These are the people who have been running like the Energizer Bunny. They are moving full speed ahead, and they rarely stop to recharge. However, eventually even the bunny runs out of energy. Work horses will slow down, and at some point they will stop working. Some recover, while others search for greener pastures to repair the damage they have done to their systems.

If you are thinking there is not much you can do about any of these situations, then perhaps it's time for you to rethink your work. For the rest of you, here are some tips on how to re-engage and re-energize your employees so they are present at work.

Look in the Mirror

What type of example are you setting? Are you the manager who never leaves work until the sun goes down? Do you expect the same of those who work for you?

Start by getting a life. Find an activity that forces you to leave the office at a decent hour. Join a gym, take an art class, volunteer. Just do something! Chances are you will become more efficient and may even get more done by compacting your day. Then set new boundaries for your staff. Reward them for results, not face time.

Rejuvenate

Take time out of your workday to step away from your desk. Encourage your staff to do the same. For some people, that may mean meditating. For others, a long walk around the block will do the trick.

Reshuffle the Deck

It seems like we need to do more today with less resources. However, at what point is enough, enough? It is hard to do your best work when you know that you'll never get to the finish line. Even worse, you may get more work piled onto your desk if you do manage to do so.

Step back and look at the way work is being distributed among your team. Is it time to consider hiring temporary help to get things under control? Are some employees asked to do considerably more work than others? Reallocate the workload so team members can come back into balance.

Take the time to look around your workplace and evaluate the true commitment of people you call employees. While showing up for work is commendable, it is not enough to sustain an organization. Then be prepared to work toward creating an organization where workers are present in mind, body, and soul.

Testimonials

"Roberta's guidance has dramatically increased my ability to pull in and retain the talent we need to take our organization to the next level. She's proven to be a trusted advisor and I wouldn't hesitate to recommend her to other CEOs who are looking to accelerate..."
Tom Hopcroft, President & CEO
Mass Leadership Technology Council

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"The coaching that Roberta Matuson provided for one of our retail store managers renewed the manager’s excitement in her work, provided her with increased skills in the selection of new employees and gave her the tools she needed to better manage her staff..."
Mary G. Rahal, VP, Human Resources and Administration
Morgan Memorial Goodwill Industries, Inc.

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"Roberta was able to clearly define our project objectives and the methodology that we needed to reach those objectives. Roberta helped us pinpoint the root cause of our problem by using in-depth probing techniques that gave her access to important data we did not have..."
Amy Waryas, Director, HR
The Boston Beer Company

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"Roberta worked with us to create a comprehensive onboarding program. With her guidance, knowledge, and expert HR advise we have successfully launched our company-wide training initiative. We now assimilate new hires into the company more effectively than ever..."
Ted Winston, Co-Owner
Winston Flowers

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"When it comes to management of people, Roberta sees through all the noise and gets right to the heart of the matter..."
Mark Spitzer, President
Photonic Glass Corporation

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"As we have grown, Roberta has provided continued support to help us work through complicated personnel issues while allowing us to focus on other areas of our business. Our employment practices truly support our business goals..."
Paul M. Zavracky, Ph.D., Former President and COO
MicroOptical Corporation

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"Roberta has saved us time and energy on situations we may have needlessly wrestled with. We consider her a partner and look for her guidance often. Roberta has provided a welcomed service to Six Red Marbles..."
Sarah Smith White, President
Six Red Marbles

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"Roberta was tenacious about keeping us focused on completing our project on schedule. The finished project was comprehensive, professional and passed the scrutiny of legal experts. I would definitely use Matuson Consulting again..."
John Blake, Former COO
Advanced Results Marketing

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"Roberta has been a tremendous mentor and coach to me over the past year. She has partnered with me on multiple professional development fronts, as well as helping me through some very challenging situations. I found Roberta to be wise counsel!"
– Allison DiSiena, VP of Recruiting, Marketing, Interactive and Creative Services Division, 24 Seven Inc.

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"Roberta Matuson was our answer. She met with us, developed a plan, walked us through the process to record our policies and procedures. She helped identify areas where policies were non-existent. She then developed and produced our employee handbook. We still use it today..."
Tim Slattery, CEO
CFSmail.com

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"Roberta presented an engaging and informative webinar on “Managing Up in a Top Down World” for Northeastern University’s alumni. This thought provoking session provided practical strategies for navigating office politics and building effective relationships for career advancement. Roberta’s extensive expertise and knowledge of workplace trends was apparent as she skillfully answered a wide range of questions from participants. Her well-organized presentation made it easy for the audience to commit to implementing her advice."
Michele Rapp, Associate Director
Northeastern University

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"Roberta’s ability to provide new leaders with insights on matters that few are willing to discuss is refreshing and will serve our members well. As a CEO, I'm especially impressed with her ability to quickly distill difficult situations and provide pragmatic advice that can be quickly and successfully implemented."
Aradhna Malhotra Oliphant, President and CEO
Leadership Pittsburgh Inc.

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"I have had the opportunity to experience Roberta Matuson’s “fast track” coaching. Her candid, succinct and concise approach provided positive reinforcement toward my professional goals."
Cheryl Schondek, VP of Food Acquisition and Supply Chain
The Greater Boston Food Bank

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Talent & Your Bottom Line: The Employee Turnover Calculator

Gain access to Matuson’s complimentary Employee Turnover Calculator.

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