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Roberta Matuson
Identify the best talent in the world.
  • Identify
  • Acquire
  • Nurture
  • Retain

Roberta's Recent Publications

The Magnetic Leader

Employees don’t work for companies; they work for people. The more irresistible you are as a leader, the more pull you have for employees to want to stay and for your customers to remain loyal. Read Excerpt

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Roberta's Recent Publications

Talent Magnetism

Your company is only as good as the talent you keep. Learn the new rules for attracting top talent and getting them to stick around. Excerpt

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Roberta's Recent Publications

Suddenly in Charge

Honored by the Washington Post as a Top 5 Business Book for Leaders.

Learn how to manage up, down, and succeed all around... Excerpt

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Roberta's Recent Publications

Suddenly in Charge

Learn how to save your company millions by improving the quality of your hires, while improving productivity. Slash costly employee turnover.

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Resources

Getting Onboard with Onboarding

Most people don't get much sleep the night before they start a new job. Their minds are too busy thinking about how long it will take them to fit in at their new company. Some even wonder if they've just made the biggest mistake of their lives. Does every employee have to go through this rite of passage or can companies do something to smoothly assimilate new employees into the organization?

Welcome onboard

Imagine a place where employees are welcomed before they set foot on company soil—a place where employees feel connected before their first official day of work. Some might even start recruiting their current co-workers to join them on this new journey. Welcome to the world of Onboarding.

Right about now you are probably asking yourself, "What is onboarding and why should I consider getting on board?" Onboarding is the one chance you will get to create a positive new employee experience. Just think how productive you might have been during your first few weeks or months of employment had your current or former employer taken the time to make you feel welcomed, valued and prepared. You might be thinking that you don't have time to hold someone's hand or that all employees should have to suffer just like you did. Would you feel the same if you knew that with a little effort, you would have more time to focus on other initiatives besides replacing newly hired employees?

Still not convinced? Here are four more reasons why your competitors are jumping on board while you are still sitting on the sidelines.

Shortened new hire time to productivity

You know you have people on your team who should have been traded a long time ago. You hesitate to do so because even if you hire a superstar, it will be weeks before they become productive. Your overworked team will have to pick up the slack until this new person comes up to speed.

Every day you delay in having your new employees reach minimum productivity goals equates to the loss of thousands of dollars, particularly if these employees are in sales. Yet many companies think nothing of having new employees sitting around waiting for direction from their managers. Delays in productivity can easily frustrate the newly hired high achievers whom you've spent months courting. Many have been known to quickly exit when their former employer calls with the promise of a better offer.

Although providing information and ensuring all necessary forms are completed is necessary, it should not be the primary goal of integrating a new employee into the organization. The goal should be to get employees involved in their jobs from day one.

Reduction of initial errors

We've gotten to the point where we accept errors as something that just happens whenever a new employee is brought into the fold. Would you be so accepting if these errors resulted in disappointed customers and frustrated co-workers? Probably not.

A good onboarding program can significantly reduce the likelihood of errors being made by newly hired employees. The program consists of checks and balances to ensure that employees have all the information and support they need before they fly solo.

Increased retention

Most employees don't leave their companies. They leave their managers. The majority of managers really want to do a good job of managing. However, they are often challenged to do so because the organization has failed to provide the tools they need to be effective leaders.

Imagine if every supervisor in your company had a playbook they could follow that would ensure all of your employees were trained properly. The anxiety level normally associated with starting a new job would drop dramatically. Employees would know that after years of searching, they have finally found a place to call home.

Accelerated profits

It's no secret that happy employees are more productive. And that productivity is directly related to profitability. Do the math and you'll see that it all adds up. Investing in an onboarding program can have a dramatic impact on profitability.

If you are still sitting on the sidelines after reading this article, then maybe it's time for you to change teams. Your experience at your new company will most likely be a painful reminder of what new hires experience when they join a new team.

Testimonials

"Roberta's guidance has dramatically increased my ability to pull in and retain the talent we need to take our organization to the next level. She's proven to be a trusted advisor and I wouldn't hesitate to recommend her to other CEOs who are looking to accelerate..."
Tom Hopcroft, President & CEO
Mass Leadership Technology Council

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"The coaching that Roberta Matuson provided for one of our retail store managers renewed the manager’s excitement in her work, provided her with increased skills in the selection of new employees and gave her the tools she needed to better manage her staff..."
Mary G. Rahal, VP, Human Resources and Administration
Morgan Memorial Goodwill Industries, Inc.

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"Roberta was able to clearly define our project objectives and the methodology that we needed to reach those objectives. Roberta helped us pinpoint the root cause of our problem by using in-depth probing techniques that gave her access to important data we did not have..."
Amy Waryas, Director, HR
The Boston Beer Company

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"Roberta worked with us to create a comprehensive onboarding program. With her guidance, knowledge, and expert HR advise we have successfully launched our company-wide training initiative. We now assimilate new hires into the company more effectively than ever..."
Ted Winston, Co-Owner
Winston Flowers

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"When it comes to management of people, Roberta sees through all the noise and gets right to the heart of the matter..."
Mark Spitzer, President
Photonic Glass Corporation

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"As we have grown, Roberta has provided continued support to help us work through complicated personnel issues while allowing us to focus on other areas of our business. Our employment practices truly support our business goals..."
Paul M. Zavracky, Ph.D., Former President and COO
MicroOptical Corporation

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"Roberta has saved us time and energy on situations we may have needlessly wrestled with. We consider her a partner and look for her guidance often. Roberta has provided a welcomed service to Six Red Marbles..."
Sarah Smith White, President
Six Red Marbles

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"Roberta was tenacious about keeping us focused on completing our project on schedule. The finished project was comprehensive, professional and passed the scrutiny of legal experts. I would definitely use Matuson Consulting again..."
John Blake, Former COO
Advanced Results Marketing

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"Roberta has been a tremendous mentor and coach to me over the past year. She has partnered with me on multiple professional development fronts, as well as helping me through some very challenging situations. I found Roberta to be wise counsel!"
– Allison DiSiena, VP of Recruiting, Marketing, Interactive and Creative Services Division, 24 Seven Inc.

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"Roberta Matuson was our answer. She met with us, developed a plan, walked us through the process to record our policies and procedures. She helped identify areas where policies were non-existent. She then developed and produced our employee handbook. We still use it today..."
Tim Slattery, CEO
CFSmail.com

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"Roberta presented an engaging and informative webinar on “Managing Up in a Top Down World” for Northeastern University’s alumni. This thought provoking session provided practical strategies for navigating office politics and building effective relationships for career advancement. Roberta’s extensive expertise and knowledge of workplace trends was apparent as she skillfully answered a wide range of questions from participants. Her well-organized presentation made it easy for the audience to commit to implementing her advice."
Michele Rapp, Associate Director
Northeastern University

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"Roberta’s ability to provide new leaders with insights on matters that few are willing to discuss is refreshing and will serve our members well. As a CEO, I'm especially impressed with her ability to quickly distill difficult situations and provide pragmatic advice that can be quickly and successfully implemented."
Aradhna Malhotra Oliphant, President and CEO
Leadership Pittsburgh Inc.

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"I have had the opportunity to experience Roberta Matuson’s “fast track” coaching. Her candid, succinct and concise approach provided positive reinforcement toward my professional goals."
Cheryl Schondek, VP of Food Acquisition and Supply Chain
The Greater Boston Food Bank

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Talent & Your Bottom Line: The Employee Turnover Calculator

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