617.608.3633
Roberta Matuson
Identify the best talent in the world.
  • Identify
  • Acquire
  • Nurture
  • Retain

Roberta's Recent Publications

The Magnetic Leader

Employees don’t work for companies; they work for people. The more irresistible you are as a leader, the more pull you have for employees to want to stay and for your customers to remain loyal. Read Excerpt

Learn More

Roberta's Recent Publications

Talent Magnetism

Your company is only as good as the talent you keep. Learn the new rules for attracting top talent and getting them to stick around. Excerpt

Learn More

Roberta's Recent Publications

Suddenly in Charge

Honored by the Washington Post as a Top 5 Business Book for Leaders.

Learn how to manage up, down, and succeed all around... Excerpt

Learn More

Roberta's Recent Publications

Suddenly in Charge

Learn how to save your company millions by improving the quality of your hires, while improving productivity. Slash costly employee turnover.

Learn More

Resources

The Cost of Zero Percent Merit Increase

Companies everywhere are trying to reign in spiraling costs. The first thing to go is usually pay increases. But is this approach costing or saving organizations money?

Eliminating pay raises, particularly for top performers, costs more than you think. Here are five signs that indicate you might have made a mistake by telling your top employees they will be receiving a zero percent pay raise this year for all of their effort.

Empty sea of cubicles

You used to smell the coffee brewing when you arrived at the office at 8 am. Those were the good old days when you could count on Mary being at her desk by 7 am. Now you are lucky if Mary gets in by 9 am.

Fast forward to lunchtime. You search for a staff member to assist you on a time sensitive problem, only to find out that you are the only one who hasn't left for lunch. What's going on? It's not even Friday!

The office is like an empty sea of cubicles come 5 PM. No one seems to care that the big pitch to a major client is due in two days. You are in your office trying to brainstorm-with yourself.

It never used to be like this. You had a hard time beating people into the office and there was always someone there when you were burning the midnight oil. Your employees appear to be acting like hourly employees.

Your employees are looking quite fit

Remember the good old days when your employees looked tired and worn out? They used to complain that they never had time for the gym. You've recently noticed that many of them are looking quite fit.

That's because they are. They are no longer bench pressing paninis at their desk. Instead, they are actually taking lunch and using the weight room at the on-site gym. Imagine that.

Netflix replaces networking

Your star manager Tom is no longer attending after hours networking events. That's because he's replaced networking with Netflix. Tom now spends his free time enjoying all the movies that he missed, when he used to be out networking on behalf of the company. Be grateful he hasn't asked you to pay for his monthly membership.

Turnover seems to have spiked

You've just lost four top account reps to the competition. That's never happened before. Get used to it. If you aren't prepared to recognize and reward your star performers, someone else will.

Morale is just plain bad

It's hard to put your finger on it but no one seems to be smiling these days. Your customers have even complained that they are being treated like second-class citizens. Think there might be a direct correlation?

If you still believe that the bottom line is healthier because you've decided to give out zero percent pay increases to top performers this year then consider this. It might be time to automate your entire business because it won't be long before you are the only employee left.

Testimonials

"Roberta's guidance has dramatically increased my ability to pull in and retain the talent we need to take our organization to the next level. She's proven to be a trusted advisor and I wouldn't hesitate to recommend her to other CEOs who are looking to accelerate..."
Tom Hopcroft, President & CEO
Mass Leadership Technology Council

Read More Testimonials
Read Client Results & Success Stories

"The coaching that Roberta Matuson provided for one of our retail store managers renewed the manager’s excitement in her work, provided her with increased skills in the selection of new employees and gave her the tools she needed to better manage her staff..."
Mary G. Rahal, VP, Human Resources and Administration
Morgan Memorial Goodwill Industries, Inc.

Read More Testimonials
Read Client Results & Success Stories

"Roberta was able to clearly define our project objectives and the methodology that we needed to reach those objectives. Roberta helped us pinpoint the root cause of our problem by using in-depth probing techniques that gave her access to important data we did not have..."
Amy Waryas, Director, HR
The Boston Beer Company

Read More Testimonials
Read Client Results & Success Stories

"Roberta worked with us to create a comprehensive onboarding program. With her guidance, knowledge, and expert HR advise we have successfully launched our company-wide training initiative. We now assimilate new hires into the company more effectively than ever..."
Ted Winston, Co-Owner
Winston Flowers

Read More Testimonials
Read Client Results & Success Stories

"When it comes to management of people, Roberta sees through all the noise and gets right to the heart of the matter..."
Mark Spitzer, President
Photonic Glass Corporation

Read More Testimonials
Read Client Results & Success Stories

"As we have grown, Roberta has provided continued support to help us work through complicated personnel issues while allowing us to focus on other areas of our business. Our employment practices truly support our business goals..."
Paul M. Zavracky, Ph.D., Former President and COO
MicroOptical Corporation

Read More Testimonials
Read Client Results & Success Stories

"Roberta has saved us time and energy on situations we may have needlessly wrestled with. We consider her a partner and look for her guidance often. Roberta has provided a welcomed service to Six Red Marbles..."
Sarah Smith White, President
Six Red Marbles

Read More Testimonials
Read Client Results & Success Stories

"Roberta was tenacious about keeping us focused on completing our project on schedule. The finished project was comprehensive, professional and passed the scrutiny of legal experts. I would definitely use Matuson Consulting again..."
John Blake, Former COO
Advanced Results Marketing

Read More Testimonials
Read Client Results & Success Stories

"Roberta has been a tremendous mentor and coach to me over the past year. She has partnered with me on multiple professional development fronts, as well as helping me through some very challenging situations. I found Roberta to be wise counsel!"
– Allison DiSiena, VP of Recruiting, Marketing, Interactive and Creative Services Division, 24 Seven Inc.

Read More Testimonials
Read Client Results & Success Stories

"Roberta Matuson was our answer. She met with us, developed a plan, walked us through the process to record our policies and procedures. She helped identify areas where policies were non-existent. She then developed and produced our employee handbook. We still use it today..."
Tim Slattery, CEO
CFSmail.com

Read More Testimonials
Read Client Results & Success Stories

"Roberta presented an engaging and informative webinar on “Managing Up in a Top Down World” for Northeastern University’s alumni. This thought provoking session provided practical strategies for navigating office politics and building effective relationships for career advancement. Roberta’s extensive expertise and knowledge of workplace trends was apparent as she skillfully answered a wide range of questions from participants. Her well-organized presentation made it easy for the audience to commit to implementing her advice."
Michele Rapp, Associate Director
Northeastern University

Read More Testimonials
Read Client Results & Success Stories

"Roberta’s ability to provide new leaders with insights on matters that few are willing to discuss is refreshing and will serve our members well. As a CEO, I'm especially impressed with her ability to quickly distill difficult situations and provide pragmatic advice that can be quickly and successfully implemented."
Aradhna Malhotra Oliphant, President and CEO
Leadership Pittsburgh Inc.

Read More Testimonials
Read Client Results & Success Stories

"I have had the opportunity to experience Roberta Matuson’s “fast track” coaching. Her candid, succinct and concise approach provided positive reinforcement toward my professional goals."
Cheryl Schondek, VP of Food Acquisition and Supply Chain
The Greater Boston Food Bank

Read More Testimonials
Read Client Results & Success Stories

Talent & Your Bottom Line: The Employee Turnover Calculator

Gain access to Matuson’s complimentary Employee Turnover Calculator.

Use The Free Calculator

Follow Me @Matuson