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Roberta Matuson
Identify the best talent in the world.
  • Identify
  • Acquire
  • Nurture
  • Retain

Roberta's Recent Publications

The Magnetic Leader

Employees don’t work for companies; they work for people. The more irresistible you are as a leader, the more pull you have for employees to want to stay and for your customers to remain loyal. Read Excerpt

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Roberta's Recent Publications

Talent Magnetism

Your company is only as good as the talent you keep. Learn the new rules for attracting top talent and getting them to stick around. Excerpt

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Roberta's Recent Publications

Suddenly in Charge

Honored by the Washington Post as a Top 5 Business Book for Leaders.

Learn how to manage up, down, and succeed all around... Excerpt

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Roberta's Recent Publications

Suddenly in Charge

Learn how to save your company millions by improving the quality of your hires, while improving productivity. Slash costly employee turnover.

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Resources

The New Breed of Millennials

What a difference a few years can make! I just returned from presenting a course on Bridging Communication Across the Generations to an agency based in DC, where I met some incredible Millennials. My first encounter with the new breed of Millennials occurred on my flight down to DC. I happened to sit next to a gentleman who was a political consultant at the ripe age of 24. He had an undergrad degree from the University of Beirut, a master's degree from Suffolk University, and was attending law school in the evenings while running his own practice.

This gentleman appears to represent what seems to be a new rendition of the Millennials. This refers to those workers thirty and under, who only a few years ago were creating havoc in the workplace. You don't have to look very far to see how this generation is now stepping up to the plate and hitting the ball out of the park. Many, like the gentleman and the people I met at my workshop, are now willing to buckle down and work as hard as their parents worked, in order to make a name for themselves.

The participants in my session were committed to making the world a better place. Their jobs involve rehabilitating people recently incarcerated in the prison system. Their commitment to improving their knowledge has made me hopeful that our world will become a better place as a result of their efforts.

Here are some ways to keep the new breed of Millennials engaged in a way that ensures the contribution they make benefits your firm and not someone else's.

Provide feedback

Just because they have the ability to quickly work through problems doesn't mean they don't occasionally like to hear how well they are doing. When you notice them doing something good, provide them with specific feedback, so they know exactly what behavior you'd like them to keep repeating.

Here's an example of what this might look like. Instead of saying, "Great job on that report Tom," consider saying, "Tom, you did an outstanding job of taking a huge chunk of data and converting the vital information into a report that will be easily understood by the Board of Directors. I specifically like the fact that you included color graphs as well as diagrams. Both of these will allow the Board to quickly scan the data needed to make some very important decisions."

Reward innovation

This Millennial generation is the future of your organization. Create an environment that encourages creativity and provide them with the resources necessary to reach for the stars. Who knows, they may actually help your organization reach new heights!

There is more to providing rewards then increasing pay. If you are supervising a team of techies, provide them with access to the latest piece of software that will enable them to expand their horizons. Or surprise the best innovator with a company award that recognizes them for their creativity. Just do something to recognize their efforts!

Allow them to lead

Leaders should be selected based on their ability to lead and inspire others, rather than on longevity. If they happen to be the best man or woman for the job, then the job should be theirs, regardless of age or time employed.

Being a first-time leader is never easy. Be sure to provide these leaders with an internal mentor or an outside coach who can help them quickly become a productive member of the management team.

Feed their souls

Over the past few years, company training budgets have been put on Slim-Fast with little thought as to what impact this move would have on the energy level of the organization. Removing a little fat is always a good thing, but what happens when your organization becomes anorexic? When people become sluggish and can barely lift their heads off of their desks, They begin to forage for nourishment in other places.

You don't have to offer a full plate of training options in order to zap some energy back into your organization. Instead, begin with tiny servings, adding more offerings to your menu as the organization builds up strength.

Creating a workplace where employees are committed to the mission of the organization will result in improved productivity, better service, and increased profitability. Take a look at your front-line people, many of which are most likely Millennials, and remember, there is a new breed in town that is ready, willing, and able to help you reach for the stars!

Testimonials

"Roberta's guidance has dramatically increased my ability to pull in and retain the talent we need to take our organization to the next level. She's proven to be a trusted advisor and I wouldn't hesitate to recommend her to other CEOs who are looking to accelerate..."
Tom Hopcroft, President & CEO
Mass Leadership Technology Council

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"The coaching that Roberta Matuson provided for one of our retail store managers renewed the manager’s excitement in her work, provided her with increased skills in the selection of new employees and gave her the tools she needed to better manage her staff..."
Mary G. Rahal, VP, Human Resources and Administration
Morgan Memorial Goodwill Industries, Inc.

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"Roberta was able to clearly define our project objectives and the methodology that we needed to reach those objectives. Roberta helped us pinpoint the root cause of our problem by using in-depth probing techniques that gave her access to important data we did not have..."
Amy Waryas, Director, HR
The Boston Beer Company

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"Roberta worked with us to create a comprehensive onboarding program. With her guidance, knowledge, and expert HR advise we have successfully launched our company-wide training initiative. We now assimilate new hires into the company more effectively than ever..."
Ted Winston, Co-Owner
Winston Flowers

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"When it comes to management of people, Roberta sees through all the noise and gets right to the heart of the matter..."
Mark Spitzer, President
Photonic Glass Corporation

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"As we have grown, Roberta has provided continued support to help us work through complicated personnel issues while allowing us to focus on other areas of our business. Our employment practices truly support our business goals..."
Paul M. Zavracky, Ph.D., Former President and COO
MicroOptical Corporation

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"Roberta has saved us time and energy on situations we may have needlessly wrestled with. We consider her a partner and look for her guidance often. Roberta has provided a welcomed service to Six Red Marbles..."
Sarah Smith White, President
Six Red Marbles

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"Roberta was tenacious about keeping us focused on completing our project on schedule. The finished project was comprehensive, professional and passed the scrutiny of legal experts. I would definitely use Matuson Consulting again..."
John Blake, Former COO
Advanced Results Marketing

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"Roberta has been a tremendous mentor and coach to me over the past year. She has partnered with me on multiple professional development fronts, as well as helping me through some very challenging situations. I found Roberta to be wise counsel!"
– Allison DiSiena, VP of Recruiting, Marketing, Interactive and Creative Services Division, 24 Seven Inc.

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"Roberta Matuson was our answer. She met with us, developed a plan, walked us through the process to record our policies and procedures. She helped identify areas where policies were non-existent. She then developed and produced our employee handbook. We still use it today..."
Tim Slattery, CEO
CFSmail.com

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"Roberta presented an engaging and informative webinar on “Managing Up in a Top Down World” for Northeastern University’s alumni. This thought provoking session provided practical strategies for navigating office politics and building effective relationships for career advancement. Roberta’s extensive expertise and knowledge of workplace trends was apparent as she skillfully answered a wide range of questions from participants. Her well-organized presentation made it easy for the audience to commit to implementing her advice."
Michele Rapp, Associate Director
Northeastern University

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"Roberta’s ability to provide new leaders with insights on matters that few are willing to discuss is refreshing and will serve our members well. As a CEO, I'm especially impressed with her ability to quickly distill difficult situations and provide pragmatic advice that can be quickly and successfully implemented."
Aradhna Malhotra Oliphant, President and CEO
Leadership Pittsburgh Inc.

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"I have had the opportunity to experience Roberta Matuson’s “fast track” coaching. Her candid, succinct and concise approach provided positive reinforcement toward my professional goals."
Cheryl Schondek, VP of Food Acquisition and Supply Chain
The Greater Boston Food Bank

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Talent & Your Bottom Line: The Employee Turnover Calculator

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