Roberta's Talent Maximizer - Roberta Matuson's Newsletter on Creating Exceptional Workplaces and Extraordinary Results
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HR Matters // A Newsletter On: Creating exceptional workplaces and extraordinary results

March is Get Your Business into Fighting Shape month, and I’ve got a special offer for you. I’ve created a powerful, quick-hitting Talent Management Boot Camps for companies serious about winning the fight for talent.

Our new programs provide you with the latest in talent management strategies delivered in a succinct, engaging way so you can quickly take what you’ve learned and, most importantly, implement it! You’ll immediately slice expensive recruitment fees and dramatically reduce costly turnover.

Are you up for the challenge? Transform your organization into a talent magnet! Call 413-582-1840 for more information and to reserve your date, or e-mail me at Roberta@matusonconsulting.com. Mention “March Madness” and receive 10% off your investment.

Time to Clean House

Here’s what I love about spring: it’s a great excuse to clean house. From what I can see, a lot of business leaders would be lighter on their feet if they finally took action and cleaned out their organizations.

As part of my consulting practice, I facilitate strategy meetings to help executive teams set the direction of their organizations, and more importantly to remove the barriers preventing them from achieving outrageous levels of success. In a still uncertain economy, you would think that lack of financial resources would the number one item standing in their way. However, it’s usually in fact the mediocre people who are employed in their organizations. What’s shocking to me is that the people in charge usually know who these people are, and yet continue to employ them.

Here’s how to quickly organize your home away from home:

  1. Show your employees what “great” looks like. It’s hard to know what is possible when you’ve never had the opportunity to experience greatness in an organization. Arrange to tour companies that are top in their field, and return with some best practices and a fresh perspective. Then come back and ask yourself if everyone on your team is bound for greatness.
  2. Measure outcomes, not face time. A lot of poor employees seem to hide in plain sight in organizations because they are always there. Perhaps that’s because they take twice as long as their co-workers to get things done, or they retired in place years ago. Revamp your approach to measuring performance and make it about the outputs, not the inputs. Then remove the people who are merely taking up space and collecting dust.
  3. Declare amnesty week. Tell your leaders that they have one week to come to you with a list of people they would not hire again. You don’t get to judge or question why it took them so long to come to you with this decision. Your job is to help them swiftly transition these people out so you can refresh the organization.

Five Timeless Tips for Tactful Terminations

  1. R-E-S-P-E-C-T. Everyone deserves it, especially when they are about to hear difficult news that will change their lives.
  2. Focus on performance. Avoid generalities, and instead focus your conversation on performance-related issues.
  3. Document, Document, Document. Do so while it’s fresh in your mind in case a terminated employee decides it’s your fault and not his.
  4. Be prepared. Plan what you are going to say, and have all the necessary paperwork in hand to avoid confusion.
  5. Just do it. You are not really doing this person a favor by prolonging the inevitable.

Start with the Right Ingredients

The other day my husband was sending me smoke signals as he ran frantically around the house opening doors and windows to prevent the smoke alarm from going off. Apparently he had just burned the popcorn that he was making for our daughter.

I adore my husband because he’s the kind of guy who tries to learn from his mistakes. He immediately asked me for my secret popcorn-making formula. I walked him through the process step-by-step, and he kept shaking his head and insisting that was exactly what he had done. Well apparently this wasn’t quite true.

You see, I began the process with oil and popcorn, while he took what he thought was popcorn and dumped it into the pot. He can now tell you with absolute certainty that pine nuts are no replacement for kernels of corn.

Is your company going up in smoke because you aren’t starting with the right ingredients? There is no substitute for great talent.

Rules of Attraction: Your Monthly Tip on Attracting and Retaining Top Talent

Everyone makes mistakes. It’s what you do about these mistakes that really matters. You may have searched for a very long time to fill a key position with what you thought was the right candidate. However, there are clear signs this hire was a mistake. Take action. Either give this person direct feedback on what specifically needs to change and by when, or send them packing. Doing nothing is not an option.

For more tips on attracting and retaining top talent, download a copy of Talent Magnetism. Call us today at 413-582-1840 if you are interesting in discussing how to maximize talent in your organization.

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Meet Roberta Matuson

For more than 25 years, Roberta Matuson has helped leaders in Fortune 500 companies, including Best Buy,New Balance, The Boston Beer Company, achieve dramatic growth and market leadership through the maximization of talent. New Balance, The Boston Beer Company, achieve dramatic growth and market leadership through the maximization of talent.

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  • Reducing costly employee turnover?

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Interested in bringing this session to your organization? Call us today at 413-582-1840 and ask about our introductory pricing.

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