Full-Day Workshops from Matuson Consulting

Influencing Options^®

Organization Leaders, Managers & Employees Succeed More Easily When They Have Options...Especially "Influencing Options^®!"

What if:

• You were more effective in getting what you want and what you need?
• Your team had higher levels of productivity, trust and morale?
• Your team could build better relationships with customers and clients?
• You could create a commitment culture around a shared vision instead of hoping for compliance?
• Influencing Options^® helps you align your team to improve the bottom line-profits, productivity, customer service and retention. Learn how to ask for what you want, increase trust, deal with "no", create buy-on and commitment and confront without guilt.

Who should attend:

Ideal for any level of employee, especially those who:

• Manage the work of others
• Need to influence across "dotted line" reporting or outside contractors, vendors, clients or volunteers
• Are potential leaders and rising stars
• Struggle with communicating effectively and respectfully
• Individual contributors

Outcomes and results:

• Increase effective communication
• Decrease stress and stressful interactions
• Improve accountability and performance
• Improve efficiency and productivity
• Deal with difficult people and issues more effectively
• Improve working environment
• Positively impact organizational goals, mission and bottom line.

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Managing an Intergenerational Workforce - Turning Challenges into Opportunities

Think age diversity doesn't affect your workplace? Before you respond, read the following situations and check off those that you've observed in your organization:

• Younger workers who move on without a moment's notice (or in your case two week's notice).
• Baby Boomers treating younger employees the way they treat their children.
• Seasoned workers constantly reminding others how things were in their day.
• Gen X'ers who appear to only be in it for themselves.
• Younger managers struggling to gain the respect of older workers who are subordinates.

If you checked off more than one box then your organization is among the many facing intergenerational workplace issues.

The Solution:

Forward thinking companies invest in training to give their executives, managers, employees, and HR professionals the tools they need to turn intergenerational differences into opportunities for:

• Increased employee engagement
• Decreased turnover
• Better team productivity across all departments

Managing an Intergenerational Workforce - Turning Challenges into Opportunities is a customized program that combines role-playing, exercises, and fun into an invaluable educational experience that leaves your people truly equipped to manage in today's intergenerational workplace.

Who should attend:

• Executives and senior managers who are looking for practical ideas on how to leverage generational diversity in their workforce
• Managers and employees that would like to increase their effectiveness while working with others in a multigenerational environment
• Team leaders and team members that would like to increase their ability to collaborate and create high performing teams

Participants will learn the art of effective:

• Compromise
• Negotiation
• Collaboration
• Communication
• Delegation
• Leadership
• and Selling

When dealing with the four generations. And,our facilitators will help participants transfer these newly sharpened skills back to the workplace.

Programs can be customized to half-day, full day, keynote, and executive retreat formats.

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Inspiring Learning Across the Generations

Today's workforce and college classrooms consist of four generations. Each brings a distinct communication style, world perspective, and learning preference to their interactions with others. So why do so many organizations still use a one-size-fits-all approach to learning? Join us as we explore the challenges of creating a comfortable and supportive learning environment for multiple generations. We will look at creative ideas, concepts, and skills you can use in interacting more effectively with the generation of learners in your organization.

Who should attend:

• Executives and senior managers who are looking for practical ideas on how to create a learning environment that fits the needs of a diverse group of participants
• Faculty and college administrators who recognize the need to adapt to the changing demographics in the classroom
• Training professionals that would like to increase their effectiveness in the design and delivery of programs that will inspire learning across the generations

Participants will learn how to:

• Identify different generations in the workforce
• Appreciate the factors that influence and motivate workers of different generations
• Understand the different generational characteristics and how this impacts learning
• Understand how the different generations prefer to approach learning and development
• Identify the obstacles preventing learning from happening and discover ways to remove these barriers
• Create a supportive learning environment to reach the different generations

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Every Business is a Gourmet Kitchen - Are you Using Yours to Boil Eggs?

Our hands-on training program uses collaborative cooking exercises to enhance the interpersonal dynamics of your managers, teams, and executives. Led by our Hot Recipe facilitators, our programs get participants working in small teams to plan, prepare, and serve a snack, appetizer, or meal.

This fun, interactive approach provides participants with key skills and insights necessary for working with their team members' unique tastes.

Participants will learn the art of effective:

• compromise
• negotiation
• collaboration
• communication

These are all critical ingredients for creating motivated and productive teams in your organization. Our facilitators will help participants transfer these newly sharpened skills back to the workplace.

Who should attend:

• Executives and senior level managers who are looking to inspire teamwork in their organizations
• Managers and supervisors who are looking for ways to blend the different styles of their workforce
• Human Resource professionals who are hungry for knowledge on ways to create a work environment that is anything but bland!

A Hot Recipe For Success is an effective way to provide foundational training that develops:

• Responsible, action-oriented teams that can overcome personality conflicts and differences to achieve results
• Empowered managers, leaders and executives who can inspire teams to peak performance
• Motivated, team-driven employees who feel engaged, appreciated, and challenged at work

A Hot Recipe For Success is also a great way to break the ice at your next corporate meeting or retreat.

Our Custom Hot Recipe Programs

A Hot Recipe For Success offers customized cooking programs that fit your corporate needs. Depending on space and resources these exercises can be conducted at your workplace or meeting site.

Our Hot Recipe Professional Chef, Tom Martin, is available to bring gourmet tastes to your palette for our half-day, full day, and longer retreat programs.

You provide us with participants who are hungry for knowledge and we'll provide expert facilitation and all the necessary ingredients, tools and appliances.

Our Program Menu includes:

• The Appetizer (45-60 minute ice-breaker activity)
• The Entrée (customized full or half-day team-building session)
• The Head Chef Series (customized sessions for executive retreats)

To meet our Hot Recipe For Success Team, click here.

Call us today to make your reservation!

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Selecting for Success: Behavioral Based Interviewing Workshop

Past behavior is the best predictor of future behavior

How many times have you made a hiring decision and found yourself wishing, two months later, that you hadn't? Do you keep asking yourself why you didn't see this coming? Did you know that 80 percent of job failures are due to lack of proper work habits, not lack of technical skill?* Hiring the right people for your organization is critical, particularly in these challenging economic times. Money and time are tight and you can't afford to lose either because of poor hiring decisions.

Course Overview:

In this workshop, participants will learn the principals of Behavioral Based Interviewing and how to apply these fundamentals to their organization. Strategies for recruiting top talent will be discussed as well as tips on how to bring in the talent without breaking the bank.

Who should attend:

• Executives and senior level managers who are interested in reducing costly hiring mistakes
• Managers and supervisors with the responsibility of hiring top candidates for their team
• Human Resource professionals who would like to significantly improve their ability to accurately and reliably assess applicant behavior in interviews

Participants will learn:

• the basics of Behavioral Based Interviewing
• how to eliminate costly hiring mistakes and their negative consequences
• the secret to hiring and retaining a superior workforce that consistently outperforms the competition
• how to implement a selection process that supports the strategic and tactical goals of your organization
• ways to streamline your current interviewing process

*This data was provided by Mark Cook, a professor at Cambridge University, and confirmed by a 1996 Harvard University Study.

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Sexual Harassment Awareness Training for Managers and Supervisors

Did you know that in addition to huge legal bills, sexual harassment in the workplace significantly impacts employee productivity, employee morale, and turnover? We use case studies and highly interactive group discussions to help managers and supervisors tackle the root causes of sexual harassment in the workplace.

Who should attend:

• Executives who are looking to creating a highly productive workplace free of harassment
• Managers and front-line supervisors who have the ability to significantly reduce the organization's exposure to costly lawsuits
• Human Resource professionals who are interested in heightening awareness of the impact harassment can have on the organization

Participants will learn:

• what constitutes sexual harassment
• the forms of harassment that are not so obvious
• the responsibility of managers, supervisors, and line-level employees with regard to sexual harassment
• the causes and consequences of sexual harassment on the individual and the organization
• what the organization can do to create a harassment-free work environment

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Sexual Harassment Awareness Training for Employees

Did you know that in many cases of harassment the accused party states that he didn't realize his actions constituted harassment? Perhaps it was a simple touch on the shoulder or an innocent request for a dinner meeting. Preventative training can significantly reduce costly and disruptive sexual harassment suits. Our workshop gives employees the tools they need to steer clear of these murky waters.

Who should attend:

This course is designed for all non-supervisory personnel.

Participants will learn:

• what constitutes sexual harassment
• the forms of harassment that are not so obvious
• the causes and consequences of sexual harassment on the individual and the organization
• what they can do to create a harassment-free work environment
• how to report claims of harassment

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Beyond Employee Retention - Employee Engagement

The most recently published 2003 Towers Perrin Talent Report on employee engagement notes that an alarming number of employees in US companies are either moderately engaged or disengaged with their current employers.

Given the current economic climate, most organizations are struggling with the challenge of doing more with fewer resources. If only you were able to motivate your employees to give more freely of themselves, productivity would rise in your organization.

As leaders, it is our job to motivate, inspire and keep our top talent engaged, so that they remain productive and strong even after the economy has turned around. You'll learn how to do just that in this important workshop.

Who should attend:

This workshop is recommended for individuals and organizations interested in improving morale, product and service quality, productivity, job satisfaction, and organizational competitiveness.

Participants will learn:

• Why employee engagement matters
• The impact of disengaged employees on your organization
• What it takes to engage employees
• Ways to assess employee engagement without breaking the bank
• How to get started on building a motivated workforce

Roberta in the News & Media   Press   Biography   Contact

Email: Roberta@MatusonConsulting.com
Tel: 617.608.3633

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