Roberta Chinsky Matuson
Creating Exceptional Workplaces and Extraordinary Results
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One Happy Boomer

Ron being cardedYou may be wondering why this man is smiling. You see, he is thrilled that he has just been carded by our local convenience store. Now I know he looks youthful, but don’t you think this is taking things a bit too far? Seems like management at the local store doesn’t believe their employees are capable of determining when someone should be carded. Instead, they have decided to card all customers. This eliminates the chance that a mistake will be made.

OrĀ perhaps this is really a public relations program in disguise. If it is, it’s working. I sent him out the next day to pick up beer for a recipe and he gladly headed back to the same store. It’s nice to know that all the generations are being treated the same regardless of appearance.

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