Roberta Chinsky Matuson
Creating Exceptional Workplaces and Extraordinary Results
Roberta Matuson's Blog

Nuggets from today’s Profitability Accelerator Teleconference

Small business owners and executives got their businesses off to a great start today. As some of you may know, I’m helping organizations kick their businesses into the stratosphere in 2012 and beyond, through my  free Profitability Accelerator Teleconference series. The next session, How to Increase Sales, is scheduled for Tuesday, February 14th at Noon, EST. All registered participants will receive an MP3 download so you can listen in at your convenience.

Today’s teleconference included a discussion on how to determine who to take along this journey and who to leave behind. This is a topic that many have difficulty thinking about. I understand this. However, sometimes you have to let go to move forward. In today’s teleconference I provided listeners with questions that my most successful clients have used to move their businesses forward. I’d like to share these with you. Feel free to add more questions in the comment section of my blog.

Here are nine questions to ask yourself :

  1. Which, if any, positions in my company are no longer needed? For example, if you’ve automated the reading of meters, do you still need employees to go out and read meters? If most of your employees are home officing do you still need a Director of Facilities Management?
  2. Can certain jobs be combined? Not that you’ve vastly improved customer service and people are rarely disputing their bills can you ask your collections person to take on other accounting functions?
  3. Do I need to unbundle others? For example, does my marketing person have enough hours in the day to also handle social media?
  4. What positions do I need to add to my company so I can grow my business? It’s time to throttle ahead. There’s great talent available. Do so now before the bidding wars begin again.
  5. Who if anyone in my organization has retired in place and what am I prepared to do about it?
  6. If I had the opportunity to do it again, would I hire the same people? If the answer is no, who should be replaced?
  7. Have I done an exceptional job of hiring or have I taken the easy way out and hired a bunch of people with the expectation that some will work out and some won’t?
  8. Are the people I have in place really the people I want representing my brand?
  9. When it comes to my staff, what am I prepared to do to move my organization forward and what’s my timeline for doing so?

Here’s what one of our participant’s had to say about today’s session.

“Great teleconference today!  So much to think about and plan more wisely for!!”

I hope you’ll join us next time.



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