Roberta Chinsky Matuson
Creating Exceptional Workplaces and Extraordinary Results
Roberta Matuson's Blog

Monthly Archives: April 2013

Boston Proud

It’s been a week since the Boston bombers did the unthinkable and made us New Englanders stop in our tracks. I feel the need to acknowledge the events of the past week and thank those who put their lives on the line to make our great city safe again. This was the year that I […]

Posted in Current Affairs


Are You Making it Impossible for Customers to Buy From You?

customer satisfaction, customer experience, profits

Posted in Customer satisfaction, Profitability

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A Message to Every CEO, Senior Executive and Business Owner

executive breakfast, talent maximization, solar system of talent

Posted in Customer satisfaction, Hiring and Recruitment, Talent Maximization

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Is Your Executive Assistant Helping or Hurting Your Brand

customer service, talent, your brand, proftis

Posted in Customer satisfaction, General Observations, Hiring and Recruitment

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The Truth About Youth

young workers, talent maximization, employee engagement

Posted in Millennials, Talent Maximization

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